This can be helpful if your current browser is experiencing a temporary issue with QuickBooks. You can switch to a new browser and see if that helps you return to working order. If clearing the cache doesn't work, you can use a different supported browser. This often resolves issues with temporary data stored by the browser that could be causing problems with QuickBooks. Please return to your regular browser and clear its cache.
If you're able to view the vendor/contractor option in QuickBooks. To do this, open a new private window by pressing the following keyboard shortcut keys: To start, it's a good idea to access your account in a private window to ensure that your device's web searches and login details aren't saved. Therefore, clearing your browser cache may help resolve the issue and allow the vendor/contractor to appear on the product. However, when the cache accumulates too much, it may cause unexpected behavior with the product, such as not showing the vendor/contractor.
When you browse the internet, your browser stores temporary files and data to help speed up future browsing. Thank you for reaching out to the Community. One possible reason for the vendor/contractor not showing up could be due to excessive cache accumulated in your browser.